Repair Help Toshiba C850 Not Shutting Down

[Sarath Chandran]

Laptop Brand

Toshiba

Motherboard No

C850

Laptop Model No

C850

Hi friends. I need a help.
My Windows 7 laptop Toshiba C850 not shutting down. Screen is freezing @ 'Shutting Down' page. I reinstalled new OS but same condition. Please help.

 

[Laptechinfo]

Hi friends. I need a help.
My Windows 7 laptop Toshiba C850 not shutting down. Screen is freezing @ 'Shutting Down' page. I reinstalled new OS but same condition. Please help.

HI, Have you checked all the hardware health by diagnosing tools